“I reach out to people on a regular basis and I go into meeting after meeting but most of the time I don’t get the business” - I hear this often from clients I work with. Do you know how your prospects choose whom to go with after meeting yourself AND a bunch of your...
I was in a meeting with a client the other day. He is the owner of a highly respected professional training company. Very well-spoken, amicable, confident person & an excellent professional by all indications. Asking questions about how he started off, I was...
Recently I had somebody come to me looking for help, he was really frustrated. He’d spent 3 weeks negotiating with a client, his team spent numerous hours in preparing a proposal. In the end they didn’t get the job. What a waste of time, right? At the same time,...
As a service provider, like many of my clients, you may feel uncertain about charging what you deserve. Worse - you may feel that between time spent on emails, meetings, proposals and the actual work; you barely make a profit. If you charge per hour, these are...
I fear negative feedback. Have you heard that before? Chances are - not often. Not from other people anyway, we don’t like to admit that feedback scares us as it could be hurtful. Surely you’ve heard it from yourself though, even if not clearly articulated. The fear...
Last year as I was sitting in my office finishing off my work the front door intercom rang. It was on a Friday afternoon and I was already contemplating the weekend and how I was going to spoil myself after a long, busy week. A lady was standing there all smiles....
Does this happen to you? You sit down with a client and you expect to hear what it is they need. Instead, they start talking about specific events and issues that arose at some point, jumping from one topic to the next. And you end up leaving unsure as to what they...
Recently I attended an event where the presenter talked about how small changes in our lives can have a tremendous impact down the road. She gave an example with an airplane changing the course with just 5 degrees, saying that you may not notice any difference now or...
In my work, I see a lot of business owners and executives so overwhelmed that they put aside work for the weekend. I’ve been there and I completely understand the urge/pressure to do more. I think it is fair to say that this doesn’t make up for the best work-life...
Fire them immediately! Have you had this impulse when dealing with an employee who’s acting out? Years ago I had a client whose business had hit rock bottom around the time he’d let go one of his most loyal employees because she’d lashed out at a client. It just so...
