Right-hand employees and trust

Right-hand employees and trust

A friend called and he was upset, but mostly confused as to what to do. Aaron, who is the owner of a quite successful HR consultancy, had just learned that Deirdre was offered another job and a very competitive salary. This wouldn’t have been a big deal – people come...

What is your leadership style?

What is your leadership style?

I interviewed the staff within one of the departments of a large international company recently. This is one of the things I do in trying to identify the source of underlying problems within an organisation (or part of it). So I went in & spoke to people....

How do you motivate your people?

How do you motivate your people?

Last week I visited a client who sends out personalised notes of appreciation to his employees, outlining specific traits and contributions (along with tickets for various entertainments) to people who show real dedication and bring in good results every quarter. No...

How do you deal with employees who are acting out?

How do you deal with employees who are acting out?

Fire them immediately! Have you had this impulse when dealing with an employee who’s acting out? Years ago I had a client whose business had hit rock bottom around the time he’d let go one of his most loyal employees because she’d lashed out at a client. It just so...

Silence Is Not Always Golden

Silence Is Not Always Golden

Do you remember your parents ever saying “silence is golden”? In other words when the children have gone to bed and there’s quiet in the house, it’s just bliss. As a parent myself, when the kids were much younger, I can relate to this. But what about when it comes to...

Employee qualities that will boost your business growth

Employee qualities that will boost your business growth

A number of prominent business people and leaders in the business world have spoken about the importance of employees to a company’s success and growth. In my experience as a business mentor however I’ve come to realise that not many business owners truly understand...

How to engage your staff into your company’s social mission?

How to engage your staff into your company’s social mission?

If you want to build a ship, don't drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea. These are the words of the author of The Little Price, Antoine de Saint-Exupéry. Words about passion and...

Be a leader who inspires

Be a leader who inspires

Being a manager doesn’t necessarily mean that you are a leader and vice versa, being a leader doesn’t mean that you necessarily hold a managerial position. However, when you run your own business, being a leader is really important because this is what inspires the...

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